Handle 10x more support

cases with HelpDesk

  • Messages from many channels in one place

  • 60% quicker response time with automations

  • AI tools for writing, summarizing, and support

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Trusted by 13,000+ customer success experts

Ticketing system app designed to

make ticketing a no-fuss affair

Best customer support

#1st rated CRM

85b+ revenue

Award-winning CRM software

Pipedrive is recognized as a top-rated CRM tool and has earned over 6 industry-leading awards this year alone

Used by over 100,000 companies in 179 countries

HelpDesk boasts an exceptionally user-friendly interface and workflow, making it easy for your team to navigate it. You don't need extensive training or technical expertise to get started.

Serhiy Hipskyy

CEO WebWorld

HelpDesk maximizes agent output with automation, AI features, or customizable ticket views. Route tickets to the right experts and handle even more cases without compromising service quality.

Britany Eriksen

CEO Eureka

HelpDesk offers robust security features, including role-based access controls, encryption, and regular data backups, ensuring that your sensitive data remains safe at all times.

Justine Menke

CEO GetNextDesign